Information Collection and Use
We may collect several types of information from you directly, including information:
We may use the information we collect from you, individually or combined:
Becoming a Registered User
There is no cost to becoming a registered user of our Website. You do not have to become a registered user to use this Website. However, you must be a registered user to order your package. From time to time, areas of the Website may be restricted for use by registered users only. You must register in accordance with instructions that you will find on this Website. | If you elect to become a registered user of our Website, you agree to provide us with true, accurate and complete information about yourself (“Registered User Data”), and to maintain and promptly update the Registered User Data and any other information you provide to us, to keep it accurate. Without limiting any other provision of these Terms & Conditions, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and refuse any and all current or future use of our Website (or any portion thereof). You agree not to assign, transfer or sublicense your rights as a registered user of this Website. You further agree not to register for more than one account, create an account on behalf of someone else, or create a false or misleading identity on this Website.
Password and User Security
If you are a registered user of this Website, you are responsible for (a) maintaining the confidentiality of your password; (b) maintaining the confidentiality of your user account information; and (c) any and all activities which occur under your user account.
You agree to notify us immediately in the event of any known or suspected unauthorized use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else’s password.
We use reliable third-party delivery companies to deliver your meals. Generally delivery of your meals will be after 5 pm on your delivery date. However this is not fixed and delivery times will vary slightly from day to day due to traffic and other issues. Each box is carefully packaged to stay fresh until at least 10 pm on the day of delivery. However, to maintain the highest quality and integrity of the meals after delivery, we recommend that you immediately refrigerate the items when you receive them.
If you are not home when a delivery arrives, our delivery person will leave the package for you at your door. Again, since our food is packaged with insulated liners and gel packs, it will remain cold and fresh until at least 10 pm.
In the case of inclement weather, we will deliver your order as soon as reasonably possible when the conditions permit. If your designated delivery location is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location and/or date for the delivery.
For your convenience, Nutribar offers subscription services whereby you select a set of meals (the package that suits you best) and a delivery date of your choosing and Nutribar sends those meals to the location you have selected on a weekly basis.
Payment for Packages ordered will be processed at the time of placing such order. You agree to pay promptly all charges to your account (which includes package purchased and applicable taxes) for any order placed by you or anyone who you allow to use your customer identification number or password, including members of your family, friends or any other person. For your order to be accepted, your method of payment shall be validated and must have enough available funds required for the transaction. Upon approval, the order will be accepted for delivery.
Credit Card Security
PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING “CONTACT US” OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.
Postponing or Editing an Order
Registered customers have the ability to select, change, or postpone a meal delivery any time 3 days in advance to the delivery date. Orders cannot be modified or cancelled less than 3 days before the intended delivery. You will be notified of your changes by email. If you postponed your meals for a certain period of time you will receive an email after 24hours to select your meals for the intended start date.
Turning Off Subscriptions
You can freeze your subscription for a maximum amount of 4 weeks. For the 2 week and 4 week packages.
You can reactivate your account and the delivery will start the first Monday after activating.
Weight Loss and Health Claims
Nutribar provides weight loss and health information solely for informational purposes. Weight loss and health results are not guaranteed 100%. Actual results will vary widely from individual to individual. By receiving Nutribars packages, you acknowledge that Nutribar does not make any claims, guarantees, explicit or implied, for any specific results. You also acknowledge that it is possible to gain weight on a program. Failure to lose weight or meet your desired results will not be grounds for a refund or to seek any damages against Nutribar.
Nutribar does not imply, suggest or represent that any of our programs have been approved for any individual use by one of our doctors, medical staff, supervisors or staff members. FRESHLY PROGRAMS ARE NOT MEDICALLY SUPERVISED PROGR AMS. IF YOU HAVE ANY MEDICAL CONDITIONS, WE RECOMMEND AND IN SOME CASES REQUIRE YOU TO SEEK PHYSICIAN APPROVAL PRIOR TO STARTING A PROGRAM.
Please note that the nutritional information on our site reflects recent updates to meals based on evolving ingredients. The nutritional information for meals at the time of their preparation is reflected on the labels on our meal containers.
All meals and snacks will be received within a cooler bag which will state personal details including client’s name, surname, phone numbers, delivery addresses and location indicated
Meals and Snacks might state Client’s Name, Surname, Date of Consuming the food and Meal or Snack Ingredients and Nutritional Information
Complaints and Refunds
If something is wrong with a meal for any reason or in case you have a missing meal, please contact our customer service on 70003770 or by email to firstname.lastname@example.org . You must report your issue on the same day of delivery or the next day before 4pm. Depending on the circumstances, we will compendate you with another meal and/or the missing meal from your package. Nutribar may require the return or photo documentation of the meal(s) that you are not satisfied with before we make a compensation.
Nutribar does not offer any refunds. However as stated previously you can postpone or freeze your meals for a certain period of time. You can also transfer your credits to a friend, relative or any person interested. Even though we do not refund you won’t lose your money.
Nutribar does not charge their registered customers for delivery. For the time being we deliver in all areas in Limassol. If you are unsure if we deliver to your area or not contact us on 70003770 or email us on email@example.com